v7v766 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") sets out how v7v766 ("we", "us", "our", "the Platform") collects, stores, processes, and protects personal data belonging to players and visitors who use the v7v766 website located at https://v7v766.pro and all related services operated under the v7v766 brand.

This Policy applies to all personal data collected through account registration, identity verification, payment processing, gameplay, customer support interactions, and general platform browsing. It covers data collected from players located in Bangladesh and other jurisdictions where v7v766 services are accessed.

This Policy should be read alongside our Terms & Conditions, which govern the broader contractual relationship between v7v766 and its players.

2. Data Controller Identity

The data controller responsible for your personal information under this Policy is v7v766, operating the platform accessible at https://v7v766.pro. For all data protection enquiries, requests, or complaints, please contact us at:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 9:00 AM – 11:00 PM BST (UTC+6), 7 days a week

3. Personal Data We Collect

v7v766 collects personal data in the following categories, depending on how you interact with the platform:

3.1 Registration and Identity Data

• Full name as it appears on your government-issued identification
• Date of birth (used to verify the 21+ age requirement)
• Email address and mobile phone number
• Residential address (city, district, Bangladesh)
• Username and encrypted password

3.2 Identity Verification Data

To comply with our obligations under anti-money laundering (AML) and know-your-customer (KYC) procedures, v7v766 may request copies of official identity documents such as a National ID card, passport, or driving licence. These documents are processed securely and retained only for as long as required under applicable regulations.

3.3 Financial and Payment Data

• bKash, Nagad, Rocket, or Upay mobile wallet numbers associated with your account
• Bank account details where bank transfers are used (Dutch-Bangla Bank, City Bank, BRAC Bank, etc.)
• Visa or Mastercard details where card payments are processed
• Deposit and withdrawal transaction history

v7v766 does not store full card numbers or mobile banking PINs on its own servers. Payment data is handled by PCI-DSS-compliant third-party payment processors.

3.4 Gameplay and Betting Data

• Betting history across all product types (sports, casino, slots, crash games)
• Game session durations and wagering patterns
• Bonus and promotion usage history
• Responsible gaming tool settings and usage (deposit limits, self-exclusion requests)

3.5 Technical and Device Data

• IP address and approximate geographic location (city-level, not GPS)
• Device type, operating system, and browser version
• Session timestamps and navigation behaviour on the platform
• Cookie identifiers and session tokens (see Section 8 for full cookie information)

3.6 Customer Support Data

When you contact v7v766 support via email, the content of your messages, your email address, and any attachments you provide (such as screenshots or documents) are retained to enable us to resolve your query and maintain a record of the interaction.

4. How We Use Your Personal Data

v7v766 uses the personal data described in Section 3 for the following specific purposes:

• Account creation and management: Processing your registration, maintaining your player profile, and enabling secure login to the platform.
• Age verification: Confirming that you are aged 21 or above before granting access to gambling services, as required by our responsible gaming commitments.
• Identity verification (KYC): Fulfilling anti-money laundering obligations and preventing fraudulent account activity by verifying your identity when required.
• Payment processing: Enabling deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard, and reconciling your account balance accurately.
• Service delivery: Providing access to sports betting markets, live casino games, slot titles, crash games, and other Platform products.
• Responsible gaming compliance: Monitoring betting patterns where you have requested responsible gaming tools (deposit limits, time-outs, self-exclusion) and enforcing those restrictions on your account.
• Fraud detection and security: Identifying suspicious account activity, preventing unauthorised account access, and protecting the integrity of the platform against abuse.
• Customer support: Responding to your queries, resolving disputes, and maintaining a record of support interactions.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and game content available on v7v766.
• Direct marketing (with consent only): Sending promotional communications about bonuses, new game launches, and seasonal offers (e.g., BPL season promotions, Eid bonuses) where you have opted in to receive such communications.

5. Legal Basis for Processing

v7v766 processes personal data on the following legal grounds:

• Performance of contract: Processing necessary to operate your player account, fulfil deposits and withdrawals, and deliver platform services you have signed up to receive.
• Legal obligation: Processing required to comply with AML/KYC regulations, age verification requirements, and data retention obligations imposed by applicable laws.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and the detection of prohibited activities that would harm other players or the integrity of the platform.
• Consent: Processing for direct marketing communications, where you have explicitly opted in. You may withdraw this consent at any time by contacting support or updating your account settings.

6. Sharing of Personal Data with Third Parties

v7v766 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances and only to the extent necessary for the stated purpose:

6.1 Payment Processors

To process deposits and withdrawals, v7v766 shares relevant payment details with our payment processing partners, including bKash, Nagad, Rocket, Upay, and card processing networks. These partners are bound by their own data protection obligations and are not authorised to use your data for any purpose other than the transaction for which it was shared.

6.2 Game Content Providers

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive technical session data necessary to deliver game content within the v7v766 platform. This data is typically limited to a session token and does not include your full personal profile.

6.3 Fraud Prevention and Security Services

v7v766 may share device and behavioural data with third-party fraud-prevention services to identify and block suspicious account activity, bot traffic, or multi-accounting behaviour. These services process data only on v7v766's instruction and under strict confidentiality obligations.

6.4 Legal and Regulatory Disclosure

v7v766 may disclose personal data to law enforcement authorities, regulatory bodies, or courts if required to do so by applicable law, valid legal process, or to defend against legal claims. Where disclosure is required, we will disclose only the minimum data necessary to fulfil that legal obligation.

7. Data Retention

7.1 v7v766 retains personal data for as long as your account remains active and for a period of five (5) years following permanent account closure. This retention period is maintained to comply with AML record-keeping requirements and to enable the resolution of any disputes or regulatory enquiries that arise after account closure.

7.2 Where you have submitted identity verification documents (KYC), those documents are retained for the same period of five years post-closure and are then securely deleted from our systems.

7.3 Customer support interaction records are retained for a period of three (3) years from the date of each interaction.

7.4 Marketing consent records are retained for as long as your account is active, or until you withdraw consent, whichever comes first.

8. Cookies and Tracking Technologies

8.1 v7v766 uses cookies — small text files placed on your device — to maintain your login session, remember your language and display preferences, and collect anonymised platform usage statistics.

8.2 The following categories of cookies are used on v7v766:

• Strictly necessary cookies: Required for the platform to function. These enable login sessions, account authentication, and security features. They cannot be disabled without breaking core platform functionality.
• Performance cookies: Collect anonymised data about how players navigate the platform (e.g., most-visited game categories, page load times). This data is aggregated and not linked to individual accounts.
• Preference cookies: Remember your display settings and preferences so you do not need to reset them on each visit.

8.3 v7v766 does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on the platform.

8.4 You may manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in or using core platform features.

9. Data Security

9.1 v7v766 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account data, access controls limiting data access to authorised personnel only, and regular security reviews of our systems and processes.

9.2 While v7v766 takes data security seriously and implements industry-standard protections, no online platform can guarantee absolute security. In the event of a data breach that affects your personal data, v7v766 will notify affected players and relevant authorities as required by applicable law.

10. Your Data Rights

As a player on the v7v766 platform, you have the following rights in relation to the personal data we hold about you:

• Right of access: You may request a copy of the personal data v7v766 holds about you at any time.
• Right to rectification: You may request that inaccurate or incomplete data held about you be corrected.
• Right to erasure: In certain circumstances, you may request that your personal data be deleted. Note that we may be required to retain certain data for legal or regulatory reasons even after you exercise this right.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to object: You may object to the processing of your data on the grounds of legitimate interest, including for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to valid requests within a reasonable timeframe, and no later than 30 days from receipt.

11. Children and Minors

The v7v766 platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account, that account will be immediately suspended, all funds returned, and the personal data associated with the account securely deleted.

If you believe a minor has created an account on v7v766, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

v7v766 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised and, where practical, registered players will be notified via their registered email address. Continued use of the v7v766 platform after the publication of an updated Privacy Policy constitutes acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed of how your data is being handled.

13. Contact and Complaints

For any questions, data access requests, or concerns relating to this Privacy Policy or the way v7v766 handles your personal data, please contact our support team:

• Email: [email protected]
• Support Hours: 9:00 AM – 11:00 PM BST (UTC+6), 7 days a week

If you are not satisfied with our response to your privacy concern, you have the right to escalate the matter to the appropriate data protection authority in your jurisdiction.